The Motivational Speaker in Home Depot
December 10th, 2009 • Related • Filed Under
Fired me up.
Yesterday I ran an errand to Home Depot.
- Had my list of questions.
- Looking for options.
- Asked a woman named Tommie.
Tommie had amazing patience with me.
- She escorted me to a variety of departments.
- Gave me advice.
- And inside scoop.
I mentioned I needed a toilet replaced.
- Wondered who to call.
- And what to look out for.
- She didn’t buy it.
“You can do this yourself.”
- Tommie dragged me to the toilet area.
- And decoded the tags.
- Piece by piece.
She helped me narrow my choices.
- Showed me how to install it.
- What to look for.
- What to upgrade.
Then I got a motivational pep talk…
- I am capable.
- I am smart.
- She is there if I need more help.
I walked out feeling empowered – I love Home Depot!
Makes me think of chapter leaders…how do you seize training moments to help fuel your members’ enthusiasm about your chapter?
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Originally posted @ Cynthia D'Amour on Leadership and Life
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hi i read... and email lists is the single biggest mistake in membership recruitment. In any given outreach 
Posterous rocks! :-) 
thaaaaanks http://forum.r1o1.com/