I’m Calling About the Webinar…
You know, the webinar you attended?
- On how to use social media.
- About two months ago.
- It was free.
I was totally stumped.
- Didn’t recognize the name of the organization he represented.
- Irritated him when I didn’t remember their program.
- (Come on, since then, I’ve sat through at least 10 more on the topic!)
He repeated the company name a little louder.
- Told me they had experts on their panel.
- Important information.
- Couldn’t believe I didn’t remember!
Finally something clicked.
- Ironically I was intrigued by their platform.
- And had asked someone to contact me.
- The same day as their webinar.
I’m doing a demo next week - and they are starting with a negative score in my mind given the poor follow up.
Makes think of chapter leaders…do your chapter experiences stand out as special in the minds of your members?
Originally posted @ Cynthia D'Amour on Leadership and Life





