Huh?

You know, the webinar you attended?

• On how to use social media.
• About two months ago.
• It was free.

I was totally stumped.

• Didn’t recognize the name of the organization he represented.
• Irritated him when I didn’t remember their program.
• (Come on, since then, I’ve sat through at least 10 more on the topic!)

He repeated the company name a little louder.

• Told me they had experts on their panel.
• Important information.
• Couldn’t believe I didn’t remember!

Finally something clicked.

• Ironically I was intrigued by their platform.
• And had asked someone to contact me.
• The same day as their webinar.

I’m doing a demo next week - and they are starting with a negative score in my mind given the poor follow up.

Makes think of chapter leaders…do your chapter experiences stand out as special in the minds of your members?

Originally posted @ Cynthia D'Amour on Leadership and Life