Prove me wrong.

A volunteer shared his experience with me.

• This is a true story.
• Names have been changed to protect the innocent.
• (And the clueless.)

For two years Donald volunteered on a chapter committee.

• He worked hard.
• Brought fresh ideas.
• Was committed to the team.

Donald’s chapter used an antiquated volunteer assignment process.

• Members have to apply to be allowed to help the chapter.
• Volunteering is a board appointment.
• (Talk about a controlling group!)

Donald was not renewed for a third year on the committee.

• He was surprised.
• And hurt more when no one acknowledged his service.
• (Aside from the lame generic letter sent to all volunteers each year.)

Donald did not hear a word from his chair.

• No thanks.
• No we’ll miss you.
• Nothing.

Donald leaves a disappointed volunteer.

• The lack of contact stung.
• He gave two years of hard work.
• For what?

Personal recognition from the chair needed only a few minutes.

• A short call.
• A card sent via snail mail.
• Or even simple email

Donald deserved better.

• Lack of acknowledgement was mean.
• Actions spoke louder than words.
• Even if the message received was not intended.

Volunteers give the gift of time.

• Chairs need to appreciate the gift.
• In ways personally meaningful to volunteers.
• Even if it takes some time to do it.

Or am I being harsh and expecting too much?

Makes me think of chapter leaders…do your volunteers feel appreciated by you? How do you know?

Originally posted @ Cynthia D'Amour on Leadership and Life