At least in Atlanta.

I’ve been in Atlanta for 48 hours.

• Some of the nicest 48 hours in a long time.
• From the moment I arrived in airport.
• To the present.

I decided to take the MARTA rails to my hotel.

• Had two employees help me get my card.
• The train was clean.
• Fellow riders were welcoming.

My hotel arrival experience was the same.

• From the bellman who personally introduced himself.
• The staff assisting with my kiosk check in.
• To the manager who adjusted my room to get me what I wanted.

I could go on and on.

• Overall, it was a bunch of little things.
• I felt like a team of people were looking out for me.
• And really enjoyed it.

I didn’t get to leave the hotel much.

• So not sure if it’s just a Hyatt Atlanta standard.
• Or the hospitality of Atlanta shining through.
• Either way, hope I get booked to speak here again soon.

Makes me think of chapter leaders…what kind of hospitality do you offer your guests?

Originally posted @ Cynthia D'Amour on Leadership and Life