About the Author

 Cynthia D

Cynthia D'Amour is the founder of the Chapter Leaders Playground and a leadership strategist with People Power Unlimited. She's the author of several books including How to Turn Generation Me into Active Members of Your Association and Go Team Go! Leading Today's Volunteers to Victory. Cynthia is a frequent speaker for ASAE and at leadership conferences.

See All Posts by Cynthia D'Amour

Is Their Approach Sneaky or Smart?

 What do you think?

I just got a dues renewal notice from an association I no longer belong to.

  • I decided I wasn’t getting enough value.
  • And did not renew last year.

The renewal notice was simply an invoice for the upcoming year.

  • No letter.
  • No benefits.
  • Just a request for payment.

I couldn’t believe they sent a nonmember just an invoice - and James almost cut a check without asking me.

  • It looked official.
  • He knew we used to belong.

I’m perturbed at the approach.

  • No outreach all year.
  • And now an invoice.
  • (Didn’t I at least deserve a nice letter too?)

Was it sneaky or smart?

  • Acting in good faith, James almost paid the invoice.
  • I may not have found out until I started getting their unwanted communications.

While it’s always good to go after lapsed members, this approach leaves me cold.

  • What do you think?
  • Am I off base?

Makes me think of chapter leaders…how do you recruit your former members back to your chapter?

Originally posted @ Cynthia D'Amour on Leadership and Life

Post Tools:

Rate this: 1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
Loading ... Loading ...

 
close Reblog this comment
blog comments powered by Disqus

Categories

Archives

  • 300x250 banner
  • Recent Comments

  • A-List flickr

  • del.icio.us

    • No del.icio.us links have been added yet. You can contribute to the A-List Bloggers link log by tagging links with "A-ListBloggers".
  • A-List Twitter